Our Approach

Command. Better. Results.

Good leadership is about people. Good management is about process. At J. Tobias Consulting, we help you leverage the intersection between good leadership and good management to command better results for your business.

We approach each engagement uniquely and seek to understand both the challenges and opportunities that are specific to each business we work with. Off the shelf solutions often fail to deliver sustained results and leave team members feeling frustrated and interrupted in their quest for success. We are committed to delivering more than fancy PowerPoint slides and cookie-cutter solutions.

Insights are made of information that are connected to your business in a meaningful and relevant way.  These should be the building blocks of any plan.  We leverage Design Thinking principles to help your team make sense of the information and choices that present themselves in your business to take innovative approaches to solving them. 

We help empower your team to action by:

• Working with your people, not on them, to maintain a human-centered approach to problem solving

• Leveraging a vast array of creative problem solving techniques and proven methodologies

• Employing a time-bound mindset to keep the team both in time, on time, and away from decision delay 

• Partnering to develop an effective system to make progress visible and monitor progress along the way 

Not all customers are alike.  For this reason, it is imperative to understand the dynamics of the  value equation in your business and develop a systematized way to maximize all available levers for profitable growth.  We offer services to help:

• Develop and understand your customer lifecycle profile, including both vale-creating and nonvalue-creating activities

• Create simple, visual standard for all important things in your business

• Segment your customer and target base for optimal growth

• Communicate across the enterprise in a way that all stakeholders are appropriately informed and aligned

All effective transitions have a defined ending, a neutral zone, and a new beginning.  We take great care to assist your team in moving through each of these stages and ultimately getting to your desired new beginning. This is done by our:

• Commonsense approach to testing & iterating proposed solutions in a way that involves your team, and a small subset of your customers, to drive engagement, instill confidence, and achieve buy-in 

• Leadership coaching, training, and development

• Systematized approach to ensuring the right visibility and measurement into key activities and financial drivers

Interested in Learning More?